General terms and conditions 

General Terms and Conditions (GTC) of Sleepiz (India) Private Limited

1. Scope

For the use of this website as well as the business relationship between Sleepiz (India) Private, 204 & 205, Platinum Square Nagar Road, Viman Nagar, Pune, 411014 and its customers, the following General Terms and Conditions (GTC) apply in the version currently available and valid when accessing the website or ordering goods. The offer on this website is directed exclusively to customers with India residence. 

A client is defined as any natural or legal person who has a business relationship with Sleepiz (India) Private Limited Clients who book a sleep apnea screening with a Sleepiz One confirm that the person to be screened does not wear any implanted devices (such as pacemakers), is older than 18 years, and is not pregnant. 

The GTC, the terms of delivery and payment as well as the privacy policy may be subject to changes from time to time. Sleepiz (India) Private Limited asks you to read these provisions carefully each time you visit the website and place an order for goods. 

These GTC apply exclusively. Conflicting, supplementary or deviating from these terms and conditions require the express written confirmation by Sleepiz (India) Private Limited to be valid. By using this website or ordering goods, the customer confirms to accept these terms and conditions including delivery and payment terms. 

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. 

The operator of this website is Sleepiz (India) Private Limited


2. Information on this Website

Sleepiz (India) Private contains information about products and services. Price and product range changes as well as technical changes are reserved. All information on (product descriptions, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are to be understood as approximate values only and in particular do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. makes every effort to provide all data and information on this website correctly, completely, up to date and clearly, but can neither explicitly nor implicitly guarantee it. 

All offers on this website are subject to change and are not to be understood as a binding offer. cannot guarantee that the listed products are available at the time of order. Therefore, all information on availability and delivery times are without guarantee and may change at any time and without notice. 


3. Prices

The prices quoted by Sleepiz (India) Private exclude, unless otherwise noted, the goods and services tax. 
Included in the sales prices are consulting and support services related to the booked screening. 


4. Conclusion of contract

The offers on this website represent a non-binding invitation to the customer to order products and/or services from Sleepiz (India) Private By placing an order via this website including the acceptance of these GTC, the customer submits a legally binding offer to conclude a contract. then sends an WhatsApp “order confirmation” message, which confirms that Sleepiz (India) Private has received the customer’s offer. Placed orders are binding for the customer. Unless otherwise noted, there is no right of return or withdrawal. 

The contract is concluded as soon as sends a declaration of acceptance by WhatsApp or email, in which the delivery of the ordered products or services is confirmed. 

Orders will be delivered only after complete receipt of payment and if the goods are available. If it turns out after the conclusion of the contract that the ordered goods can not be delivered or not completely, is entitled to withdraw from the entire contract or from a part of the contract. If the payment of the customer has already been received by, the payment will be refunded to the customer. If no payment has been made yet, the customer will be released from the payment obligation. is not obligated to any replacement delivery in case of contract cancellation. 


5. Payment options and retention of title

The customer has the payment options specified in the order process. reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment. 

The products delivered to the customer always remain the property of 


6. Delivery, Obligation to Inspect, notice of defects and return

Deliveries are sent via a technician to the address specified by the customer in the order. The invoice will be sent by WhatsApp or email. With the delivery, benefit and risk are transferred to the customer, to the extent permitted by law. 

If the delivery is not deliverable or the customer refuses to accept the delivery, can cancel the contract after a notice of complaint by email to the customer and by setting a reasonable deadline as well as charge the costs for the inconvenience. 

The customer is obliged to check the delivered goods immediately after receipt of the delivery and to report any defects, for which is liable, immediately in writing by e-mail to the address in the imprint 

Returns to are made via the provided return bill. The customer has to request for a pick-up of the devices in their original packaging and complete with all accessories. 

If the inspection by shows that the equipment has a detectable defect that is not covered by the manufacturer’s warranty, Sleepiz (India) Private may charge the customer for the manufacturing costs of the products up to Rs.1,20,000. 

Not covered by the warranty: 

  • the wilful damage of the equipment, 
  • the opening or disassembly of the devices, 
  • Damage caused by improper use (such as by deviating from the use in the instructions for use). 

Likewise, the devices or their components up to Rs. 1,20,000 will be charged which are not returned complete and with all accessories within one month. 


7. Right of withdrawal

You have the right to cancel this contract within seven days without giving any reason if the equipment for your sleep apnea screening has not yet been delivered. The cancellation period is seven days from the day on which you, or a third party designated by you, successfully completed the booking of the sleep apnea screening. To exercise your right of withdrawal, you must inform us Sleepiz (India) Private Limited, email by means of a clear statement (e.g. an email) of your decision to withdraw from this contract. 


8. Warranty

The legal warranty regulations of India apply. 


9. Liability excludes any liability, regardless of its legal basis, as well as claims for damages against Sleepiz (India) Private and any auxiliary persons and vicarious agents. Sleepiz (India) Private is not liable in particular for indirect damages and consequential harm caused by a defect, for health damages, loss of profit or other personal injury, property damage and pure financial loss of the customer. Further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved. 

Sleepiz (India) Private uses hyperlinks only for the simplified access of the customer to other web offers. Sleepiz (India) Private can neither know the content of these web offers in detail, nor assume liability or other responsibility for the content of these websites. 


10. Data protection

Sleepiz (India) Private may process and use the data recorded during the conclusion of the contract for the fulfillment of the obligations arising from the purchase contract and for marketing purposes. The data necessary for the fulfillment of services may also be passed on to contracted service partners Post or other third parties. The data necessary for the performance of the service may be sent via non-secure connections and may also be processed on servers outside India or Europe. 

The further data protection provisions are available at the following link:


11. Further provisions

Sleepiz (India) Private expressly reserves the right to change these terms and conditions at any time and to put them into effect without notice. 

In the event of disputes, India substantive law shall apply exclusively, to the exclusion of conflict-of-law rules.  

The place of jurisdiction is Pune unless the law provides for mandatory places of jurisdiction. 


12. Contact

If you have any questions about these terms and conditions, please contact:

Version 03.04.2022 

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